GPT · Fast / Budget · 1,050K context window

GPT 5.6 Luna pricing for customer support bot

$0.001800 per call at 3,000 input / 1,000 output tokens.

Per call

$0.001800

10K calls/mo

$18

Cache savings

90% off input

Batch savings

50% off all

Calculate your GPT 5.6 Luna costs

Adjust token counts, volume, and discount toggles to model your customer support bot spend. Prices verified daily against provider pricing pages.

Configure your usage

3,000
100100K
1,000
5050K
10,000
1001M

Estimated cost

Monthly cost
$18
10,000 calls/month
Cost per call$0.001800
Daily cost$0.60
Input rate$0.20/MTok
Output rate$1.20/MTok
Analyze your real spend

Quick start

Call GPT 5.6 Luna with the OpenAI Python SDK:

from openai import OpenAI

client = OpenAI()
response = client.chat.completions.create(
    model="gpt-5.6-luna",
    max_tokens=1000,
    messages=[{"role": "user", "content": "Your prompt here"}]
)
# Cost: ~$0.001800 per call at standard rates
# Input:  $0.20/MTok
# Output: $1.20/MTok

How GPT 5.6 Luna compares on cost

Per-call cost for all models scoring 50+ on customer support bot benchmarks. Hover for details.

Cheapest viable option: Gemini 3 Flash at $0.004500/call (-150% less, 82/100 quality).

What drives customer support bot cost

Support bots combine RAG's retrieved context with a chatbot's growing history, so they carry both cost curves at once. Volume is high and margins per conversation are thin, which makes the per-call rate matter more than in almost any other use case here. Caching the knowledge base and product context is the single highest-leverage change.

For GPT 5.6 Luna specifically, that means output tokens cost 6.0x more than input, at $1.20 vs $0.20 per MTok. At this use case’s 3,000/1,000 token split, output accounts for 67% of the $0.001800 per-call cost.

Complete GPT 5.6 Luna pricing breakdown

Standard token rates

Direction$/MTokTokens per call
Input$0.203,000
Output$1.201,000

Prompt caching: 90% off input tokens

Caching drops input cost from $0.20 to $0.02/MTok. For repeated system prompts, that saves $0.000540 per call.

Batch API: 50% off all tokens

Submit requests asynchronously and receive 50% off all token costs. This works best for offline pipelines where latency requirements are flexible.

Monthly cost projections

Monthly volumeCost per callStandard monthlyCached monthlyYou save with caching
10,000 calls$0.001800$18$12.6$5.4
50,000 calls$0.001800$90$63$27
100,000 calls$0.001800$180$126$54
500,000 calls$0.001800$900$630$270
1,000,000 calls$0.001800$1,800$1,260$540

GPT 5.6 Luna quality benchmarks for customer support bot

GPT 5.6 Luna is a solid pick for customer support bot

Scores 85/100 (rank #4 of 20). Good balance of quality and cost for customer support bot.

Top-ranked: GPT 5.6 Terra (92/100) at $0.0180/call

Performance across all task types

GPT 5.6 Luna scores by task type. Customer Support Bot highlighted.

Classification91Extraction89Q&A *85Summarization84Code Generation70Code Review68Reasoning63Creative Writing58
Task typeConfidence scoreRank out of 20
Classification91/100#1
Extraction89/100#2
Q&A(current page)85/100#4
Summarization84/100#4
Code Generation70/100#6
Code Review68/100#6
Reasoning63/100#6
Creative Writing58/100#7

Confidence scores are a third-party benchmark snapshot from week 29 of 2026. This snapshot is 8 weeks old, so treat the scores as directional and validate against your own evals.

Alternative models for customer support bot

12 models score 80+ on customer support bot benchmarks, sorted by input rate. Cheapest: Gemini 3 Flash (-150% less, 82/100 quality).

ModelProviderInput $/MTokOutput $/MTokQualityPer callvs GPT
Gemini 3 FlashGemini$0.50$3.0082/100$0.004500150% more
Claude Haiku 4.5Claude$1.00$5.0086/100$0.008000344% more
Gemini 3.5 FlashGemini$1.50$9.0084/100$0.0135650% more
Claude Sonnet 5Claude$2.00$10.0089/100$0.0160789% more
GPT 5.6 TerraGPT$2.00$12.0092/100$0.0180900% more
Gemini 3.1 ProGemini$2.00$12.0087/100$0.0180900% more
GPT 5.4GPT$2.50$15.0091/100$0.02251150% more
Claude Sonnet 4.6Claude$3.00$15.0088/100$0.02401233% more
GPT 5.6 SolGPT$4.00$20.0091/100$0.03201678% more
Claude Opus 4.8Claude$5.00$25.0085/100$0.04002122% more
GPT 5.5GPT$5.00$30.0090/100$0.04502400% more
Claude Fable 5Claude$10.00$50.0088/100$0.08004344% more

About GPT 5.6 Luna

Provider

GPT

Tier

Fast / Budget

Context

1,050K tokens

Released

Jul 2026

Other models from GPT

ModelTierInput $/MTokOutput $/MTokContext
GPT 5.5Flagship$5.00$30.001,050K
GPT 5.4Mid-tier$2.50$15.001,050K
GPT 5.6 SolFlagship$4.00$20.001,050K
GPT 5.6 TerraMid-tier$2.00$12.001,050K

You can compare GPT 5.6 Luna head-to-head against any other model on our model comparison pages, or track how pricing has changed over time on the pricing history tracker.

Frequently asked questions

How much does GPT 5.6 Luna cost for customer support bot per API call?

A typical customer support bot call using GPT 5.6 Luna costs about $0.001800 per call. This estimate uses 3,000 input tokens and 1,000 output tokens at standard rates. Standard rates are $0.20 per million input tokens and $1.20 per million output tokens.

Is GPT 5.6 Luna the best model for customer support bot?

GPT 5.6 Luna scores 85 out of 100 on customer support bot benchmarks overall. It ranks #4 across all 20 models in our cross-provider registry. The highest-ranked model for this task is GPT 5.6 Terra from GPT. That model scores 92/100 on this task type. Confidence scores are a third-party benchmark snapshot from week 29 of 2026. This snapshot is 8 weeks old, so treat the scores as directional and validate against your own evals.

What is the cheapest model for customer support bot with good quality?

The most affordable model for customer support bot above 80/100 quality is Gemini 3 Flash. It comes from Gemini at $0.50 per million input tokens. Output costs $3.00 per million tokens with a quality score of 82/100. Switching from GPT 5.6 Luna to Gemini 3 Flash saves about -150% per API call.

How can I reduce my GPT 5.6 Luna costs for customer support bot?

Three strategies lower GPT 5.6 Luna costs for this task type effectively. Prompt caching gives a 90% discount on input tokens when reusing system prompts. The batch API gives 50% off all tokens for asynchronous processing workloads. Prompt optimization reduces token counts through more concise instructions and context windows. Combining caching with batching brings your cost from $0.001800 to about $0.000090 per call.

How does GPT 5.6 Luna pricing compare to other GPT models?

GPT has 4 other models alongside GPT 5.6 Luna today: GPT 5.5 at $5.00/$30.00 per million tokens (flagship), GPT 5.4 at $2.50/$15.00 per million tokens (mid-tier), GPT 5.6 Sol at $4.00/$20.00 per million tokens (flagship), GPT 5.6 Terra at $2.00/$12.00 per million tokens (mid-tier). The right choice depends on whether your customer support bot workload prioritizes quality, cost, or speed.

What context window does GPT 5.6 Luna support?

GPT 5.6 Luna supports a context window of 1,050K tokens per API call. This sets the maximum combined length of your input prompt and generated response. For customer support bot, typical calls use 3,000 input and 1,000 output tokens. That is well within this limit, leaving room for longer prompts or multi-turn conversations.

Track what you spend on AI

This calculator estimates costs based on published rates only. Connect your API usage to see where your money goes and which models drive your spend.