1. Agreement to Terms

By accessing or using the platform operated by Tokeven, LLC, a Delaware limited liability company ("Tokeven," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Description of Service

Tokeven provides AI usage analytics and cost optimization tools. The Service consists of: a client-side SDK wrapper that captures metadata from AI API calls, a web dashboard for viewing analytics, and related APIs. The Service does not store, transmit, or process the content of your AI prompts or completions.

3. Privacy and Data

Tokeven collects only usage metadata: model identifiers, token counts, latency measurements, and computed cost estimates. We never receive, store, or process the content of your prompts, completions, or API keys. See our Security & Privacy page for full details on our data handling practices.

4. Accounts and Authentication

You are responsible for maintaining the security of your account credentials and ingest tokens. Notify us immediately at hello@tokeven.com if you suspect unauthorized access. You may revoke ingest tokens at any time through the dashboard.

5. Pricing and Payment

The Free tier is available at no cost with usage limits as described on our Pricing page. The Team plan is priced as a percentage of verified savings. Savings are calculated against a baseline established at the start of your engagement. You may dispute any savings claim, and we will refund promptly while we investigate.

6. Acceptable Use

You agree not to: (a) reverse engineer or decompile the Service; (b) use the Service to compete with Tokeven; (c) exceed rate limits or abuse the ingest API; (d) submit false or manipulated usage data; or (e) attempt to access other users' data.

7. Intellectual Property

Tokeven and its original content, features, and functionality are owned by Tokeven, LLC and are protected by copyright, trademark, and other intellectual property laws. Your usage data remains yours. We claim no ownership over the metadata we process on your behalf.

8. Limitation of Liability

The Service is provided "as is" without warranties of any kind. Tokeven shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you have paid us in the twelve months preceding the claim.

9. Termination

You may stop using the Service at any time by removing the wrapper and deleting your account. We may terminate or suspend access for violations of these terms. Upon termination, your data will be deleted within 30 days.

10. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or a notice on the Service. Continued use after changes constitutes acceptance.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware. Tokeven, LLC is organized under the laws of the State of Delaware.

12. Contact

Questions about these terms? Contact us at hello@tokeven.com.